HANAN's CV
HANAN SHAKER HUSAIN ADDAI ALSHIMMARI
Vendor Performance Management | Aviation
Profile summary
Vendor Performance Management Professional | Aviation Adaptable professional transitioning from ground mechanical engineering and project management to vendor performance management, bringing 12 years of GCC experience in aviation operations. Skilled in managing vendor relationships, contract administration, supplier performance metrics, and cross-functional collaboration. Committed to applying technical expertise and data-driven analysis to optimize supplier performance and procurement operations.
Career highlights
Vendor Evaluation: Led procurement processes and supplier performance tracking systems to establish key performance indicators and uphold service quality standards.
Technical Contracts: Managed technical contracts and warranty programs by handling claims, reimbursements, audits, and cost analyses across engineering operations.
Data Reporting: Built and presented internal and external supplier performance reports for executive decision-making using Power BI dashboards.
Professional Certification: Obtained the Contract and Commercial Management Practitioner certification to strengthen procurement and contract administration capabilities.
Key skills
Professional experience
Directs vendor performance operations for the Boeing fleet across warranty, guarantee, and insurance domains. Oversees supplier evaluations, reporting frameworks, and contract administration while managing staff performance review cycles to maintain operational alignment.
- Led procurement processes and vendor evaluations, performing detailed comparisons to ensure cost-efficiency and service quality.
- Established supplier key performance indicators and conducted evaluations with corrective actions to uphold quality standards.
- Used Power BI to build and present internal and external supplier performance reports for executive decision-making.
- Managed technical contracts and warranties, handling claims, reimbursements, and warranty administration to ensure compliance.
- Investigated pass-fail services to identify root causes, executed improvement plans, and maintained audit records for accountability.
Steered technical support workflows and warranty operations alongside cross-functional supply chain teams, aligning vendor performance with technical and regulatory standards through database administration and service agreements.
- Administered Etihad warranty programs and claims data while collaborating with cross-functional teams to resolve product issues.
- Conducted periodic audits and cost analyses for warranty services, identifying discrepancies and implementing solutions to optimize performance.
- Developed a vendor performance tracking system, overseeing service evaluations and documenting outcomes to ensure alignment with project KPIs.
Shaped the technical training and mechanical support framework under senior engineering supervision, steering ground operations and aircraft maintenance compliance. Defined safety protocol standards and operational procedures while participating directly in daily engineering inspections.
- Completed rigorous on-the-job training in aircraft maintenance, executing inspections, troubleshooting, and repairs under senior engineer supervision.
- Attended training in aircraft ground services and safety protocols to build a solid foundation in mechanical systems and ground operations.
- Assisted with day-to-day mechanical inspections and maintenance processes, supporting the engineering team in ensuring aircraft operational readiness.
Education
Aircraft Engineering
Certifications
Languages
Arabic · Professional
English · Professional